Can I Trust a 75% Off Sale? What About Free Labor? | Ask Ken

Watch Out for Scams: Impossible Flooring Sales

Ask Ken: Can I Trust a 75% Off Sale? What About Free Labor?



Ken's Quick Answer:

"75% off your flooring or 'free labor' are not truly possible. In fact, it's a red flag that the business may not be reputable. Flooring is a big investment: Make sure you shop with a legitimate company."

Ken's In-Depth Answer:

I want to talk to you about the most spectacular flooring sale I've come across in my career. You've probably seen it on TV—the 1-800 numbers and the catchy little song. Can you believe it?! 75% off your flooring!!!

I don't think you believe it.

People think that we're stupid. The fact of the matter is that there isn't an honest business that's capable of giving you 75% off of anything, perhaps remnants aside. Nor is there a big box store that's able to give you free labor. Do you work for free?


"Honest businesses don't offer 'free labor.' I've never met an installer in 40 years who works for free."

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There are certain basic costs in the floorcovering industry. There are also certain basic profit margins that people have to meet in order to stay in business.

You want to look for a good price—that's for sure. Do you want to take advantage of a legitimate sale? No problem. Just remember: You're investing a lot of money. Go to a retailer who knows what they're doing, has a good reputation, and will give you a quality installation.

Don't be fooled by impossible flooring sales. Shop with us or a reputable competitor.

If you have any hesitations about a questionable sale you've found, we're happy to help. Please give us a call at 401-214-0285 or visit our showroom."


Ken Fain smiling and wearing a green and yellow collared shirt


About Ken: Ken Fain is the co-owner of Island Carpet in Middletown, RI and a floorcovering veteran of more than 40 years. His popular 'Ask Ken' video series answers common flooring questions on a variety of topics. It has reached thousands of viewers on both YouTube and Facebook.

Ken Fain wearing collared shirt and a Great Dane


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