Ken's Video Answers
Ken Fain, owner of Island Carpet, answers some common customer questions. Video and written responses are included.
Will PetProtect or STAINMASTER carpet really help prevent stains?
We love our dogs. We love our cats. What we don't love is smelly, permanent stains in our new carpet...
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Wool vs. Synthetic Carpet. Why choose wool?
There are many benefits to wool carpets, including that they are durarable, a fire retardant, and environmentally...
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Are stair carpets safer for my dog?
Stair carpeting can make stairs less slippery and reduce injury risk for dogs, children and older people. It also helps...
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Custom sized area rugs: What are my options?
Choosing broadloom carpet instead of pre-cut area rugs allows you to pick a product that fits the way you live. That means you can choose your size, choose your color...
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Why are flooring transitions important?
Without transitions, you're gonna trip and your floor covering is not going to wear properly. It can make the difference between a job...
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Is waterproof flooring just a myth?
With most LVP/LVT products, it's true water won't harm the product. But there's more to consider here, including possible mold...
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What do I have to do before I can install a hard surface floor?
Remember: Your floor should be firm and flat before you install a rigid hard surface product...
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How do I treat carpet stains without damaging my carpet?
There's so many things that you should not do when you get a spot or a stain on your carpet. Here's what you should do. In the first place, blot. Don't scrub. Don't rub...
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How do I select the right tile for my bathroom?
Typically, in the bathroom you want to select a tile for the wall, a tile for the shower, one for the floor, and you may even have a backsplash or put tile on the shower ceiling. Obviously, that's a lot of decisions to make...
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Should I care about my floor's warranties?
Many of my clients will ask me: "what is the warranty on this flooring product?" Well, I look them straight in the eye and explain that most of the warranties in our business are not worth...
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